A Note from Our Ops Team:
While we continue to navigate and respond to current events, TMWB is committed to making the safety of our employees and community of customers a top priority. As we fulfill orders and process returns at our warehouse, increased safety precautions are being taken at every step, and we are doing everything we can to get your orders and refunds to you as quickly as possible. That said, due to the impact of COVID-19 on our fulfillment center—and on shipping carriers nationwide—we anticipate that both order and return processing may take longer than usual. Thank you for your patience and understanding during this time.
Order and Shipping Confirmation
You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.
Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. Please note that personalized items take up to four weeks to ship, no matter what shipment type is chosen. Please also note that in some cases, your order may arrive in multiple shipments (i.e., in the case of pre-order, backorder, and personalized items).
Where We Ship
We currently ship to Malaysia addresses We do not ship to PO Boxes addresses.
Currently we do not ship to other countries.
Shipping Costs
Standard shipping on all orders less than MYR 150.00 and shipping is MYR 10.00 (Flat rates) and free for all orders of MYR 150.00 or more. Please note that order processing may take up to 2 business days after the order is placed for standard shipping.
Taxes
Applicable sales tax (SST if applicable) are included on merchandise total, meaning that taxes are calculated and collected as part of the displayed product price and no additional taxes are assessed at checkout.